Tayside Contracts is committed to protecting the privacy of the people whose personal information we hold and to meeting our data protection obligations. This Privacy Notice explains how we meet those commitments.
Who we are
We are Tayside Contracts, a commercially based local authority trading organisation providing key front line services throughout the Tayside area of Scotland. Tayside Contract’s registered office is at 1 Soutar Street, Dundee, DD3 8SS.
We are a ‘data controller’ under Data Protection Legislation and our ICO registration number is Z7308719.
How to contact us
If you have any questions about this Privacy Notice or our data protection policies, please contact us by post, email or phone:
By post: Tayside Contracts, 1 Soutar Street, Dundee, DD3 8SS
By email: GDPR@tayside-contracts.co.uk
By phone: 01382 812721
Whose personal data do we process and why?
Please see the group-specific privacy notices for more details on how we use the personal data of these different groups, including the purpose and legal basis for processing and who it is shared with.
Visitors to our websites
Links to other sites
This privacy notice applies solely to information collected by us. Our websites and social media channels may contain links to other websites. We are not responsible for the privacy practices of other sites. When you leave our site please be sure to read the privacy statements of every site that collects personal data about you.
Tayside Contracts takes your privacy and the security of your data seriously. We have appropriate security measures in place to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Records will be retained in line with Tayside Contracts retention schedule which determines the length of time records should be kept. At the end of this period the information will be destroyed or deleted in line with our confidential destruction procedures. We retain anonymised statistical information to help inform our work, but you cannot be identified from that data.
Your rights regarding the personal data we hold about you
The law gives you a number of rights to control what personal information is used by us and how it is used by us.
Accessing your personal information
You have a right to know what personal information we hold about you and to receive a copy of it, subject to some exemptions, by making a ‘subject access request’. We try to be as open as we can be in terms of giving people access to their personal information.
To find out more, please read our Subject Access Request Guidance which provides more information about this process and includes a form for you to complete and send to us, if you would like to make a subject access request.
Requesting correction of your personal information
This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Objecting to our processing of your personal information
You have the right to object to Tayside Contracts using your information where we are relying on a legitimate interest (or those of a third party) and we would have to stop unless we have a sound overriding reason to continue.
Erasure, restriction and portability
In specific circumstances, you have the right to have your personal data deleted, to put limits on what Tayside Contracts may do with it or to receive a copy in machine-readable form to take to another organisation.
There are also specific legal rights relating to automated decision making but Tayside Contracts does not have any such processes.
For more information on your rights under the GDPR see https://ico.org.uk/for-the-public/
Complaints or queries about how we process your personal information
If you have any complaints or queries about how we process your personal information you should contact GDPR@tayside-contracts.co.uk or Novella Tragham on 01382 834114.
We try to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
If you are dissatisfied with our response to a complaint you send us, or have any concerns about our handling of your personal data, you can complain to the Information Commissioner's Office by using the details below:
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Changes to this notice
We keep our Privacy Notice under regular review and we will place any updates on this web page. This notice was last updated on 4 September 2018.
If you have any questions regarding our services please feel free to Contact Us.