Delivering Excellence at the
Heart of our Communities

Business Improvement, Quality and Environmental Management Services

Business Improvement

The Business Improvement team links our quality system to operational needs assisting with the desires of Tayside Contracts VISION and VALUES through continuous improvement and a Plan Do Check Act methodology.

With collaboration at its core LEAN tools and techniques are shared to ensure;

  • Customer needs are understood
  • Effective communication
  • Effective planning & Risk management
  • Shared learning
  • Supply chain relationships are maintained

Through Standard Operating Procedures (SOPs) and 3rd party accreditation we ensure quality is deliverable and measurable.

Quality and Environmental

Ensuring policy and strategy is embedded within Tayside Contracts

Tayside Contracts Quality and Environmental Management Systems, ensure compliance against relevant International and British Standards.

Business Continuity and Resilience 

The development and implementation of processes, procedures and plans to provide Tayside Contracts with the ability to ensure continuity of service, support for its customers, to keep critical business operations functioning and to maintain its viability during and after an event of serious disruption to normal business activities.

  • Business Continuity and Resilience Policy

Next... CE Marking
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